Privacy & legal

1 · Who we are

Securex SARL (“Securex”, “we”, “us”) provides human-operated remote video monitoring. For footage captured on your premises, you are the data controller and we act as your processor, monitoring on your documented instructions. For this website and our own business contacts, Securex is the controller. Securex SARL, Villa Brigitte 2, Antananarivo 101, Madagascar. Contact: info@securex.red.

2 · What we process

• Video feeds from your existing cameras, viewed live and recorded only as configured for your service.
• Incident records: operator notes, verified-alert logs and clips.
• Account and contact data: names, work email, phone, company, site details you provide.
• Quote requests from this website: name, company, work email, phone (optional), number of cameras, sector, your message and your consent.
• Audience measurement: Google Analytics 4, only if you accept it in this site’s consent banner. Without your consent, no analytics cookie is set. You can change or withdraw your choice at any time with the “Cookie settings” link at the bottom of every page.

3 · Why and on what basis

We process data to deliver monitoring, verify genuine incidents and alert your designated contacts, support claims and investigations, answer quote requests and run our business. Lawful bases include performance of a contract, legitimate interests (protecting people and property, proportionately), legal obligation and, for audience measurement, your consent. As controller of the footage, you are responsible for the lawful basis, signage and notices on your premises.

4 · Retention

Clips and incident records are kept for 15 days, unless your contract sets a different period, then deleted. Quote requests sent from this website are kept for as long as needed to follow up on your request.

5 · Sharing

We share only as needed: with you, with law enforcement when the law requires it, and with our sub-processors under contract: O2SWITCH SAS (hosting of this site, its quote form and our email) and Google (audience measurement, only with your consent). We do not sell personal data. Our operators view the feeds from Madagascar, outside the European Union: our client contracts include the EU standard contractual clauses for this transfer.

6 · Your rights

The GDPR applies to our clients and visitors in the European Union. You may request access, correction, deletion, restriction or objection. For footage, the controller is our client: send your request to them, and if it reaches us we pass it on. For this website, write to info@securex.red. You may also complain to the data protection authority of your country.

7 · Images only

We monitor images only. No audio: no listening, no talk-down, no sound recording. No biometrics: no facial recognition and no biometric analysis of the people on camera.

Publisher

This site, securex.red, is published by Securex SARL, a limited liability company (société à responsabilité limitée) under Malagasy law, registered office Villa Brigitte 2, Antananarivo 101, Madagascar. RCS Antananarivo 2005B00499 · NIF 3001016084 · STAT 51336 11 2005 010075. Publication director: François Razanakoto. Contact: info@securex.red.

Hosting

This site, its quote form and our email are hosted by O2SWITCH SAS, Chemin des Pardiaux, 63000 Clermont-Ferrand, France (www.o2switch.fr).

Intellectual property

“Securex” and the Securex logo are trademarks of Securex. The content, design and code of this site are protected and may not be reused without prior written permission.

Liability

This site provides general information about our services and does not constitute a contractual offer. Service terms are set out in the agreement signed with each client.

Governing law

These terms are governed by Malagasy law. The courts of Antananarivo have jurisdiction.