Why providers partner with Securex
- Overnight coverage, on a day shift. Our operations center runs on Madagascar time (UTC+3): daytime for us while it's night in the US. You cover your clients' overnight hours with a fully staffed, alert team, not a thin night shift.
- A cost structure that leaves you margin. Live monitoring runs roughly $8–10/hour in the US. Our operator capacity comes in well under that, so overnight and overflow coverage adds margin instead of eating it.
- No control room to build. Launch or extend a remote-video-monitoring offer without hiring, training and supervising your own operators. The capacity is ready.
- White-label by design. Your client never sees us. You keep the relationship, the brand and the regulatory license; we're the eyes behind the cameras.
How the partnership works
- Connect: we operate on your platform and to your process, on your clients' existing cameras.
- Watch live: trained operators monitor the feeds you assign, 24/7 or for the windows you choose (overnight, weekends, overflow).
- Verify: an operator confirms a genuine threat before anything is escalated, cutting false dispatches.
- Escalate (handled your way): to your team, your dispatch or your client, with a clear audit trail.
Who it's for
- Central stations that want to outsource overnight coverage or absorb peaks.
- Remote video monitoring providers growing faster than they can staff operators.
- Integrators and guard companies launching an RVM offer without building a center.
Start with a pilot
A two-week pilot on a handful of cameras, overnight, on your platform, with no commitment: see the verification quality and the economics before any contract.
What this is, and isn't
- It is white-label operator capacity, working under your brand and process.
- It isn't a resale of our direct service, and we never appear in front of your client. We don't compete with you; we're your operations back-office.
Frequently asked questions
Is it really white-label?+
Yes. Your client, your brand, your license. We stay behind the scenes.
Who holds the license?+
You do. That's the model. We provide trained operators, not the regulated end-service to your client.
What about data security?+
We act as a processor under contract, with documented data handling and transfers covered by Standard Contractual Clauses. No audio capture, no biometrics.
How do you keep quality up?+
A human verifies every alert before escalation (Connect → Watch live → Verify → Escalate), with an audit trail on each event.
What about language (English-speaking operators)?+
We onboard and dedicate operators per partner, working in English to your process and escalation protocol. We start with a pilot so you can confirm the language and verification quality before any commitment.
Can we start small?+
Yes, a two-week overnight pilot on a few cameras, no commitment.
Add human monitoring to your offer, under your brand.
Talk to us about a pilot
Tell us about your coverage need: we'll set up a no-commitment overnight pilot. No pricing on the page; we scope it with you.